Play Safely at MrQ

Responsible Gaming

Okay, let's pause for a moment. This is, without a doubt, the most important page on this entire website. We love the thrill of hitting a big win on the slots as much as anyone, but it's crucial to remember that online gaming should always be a form of entertainment, not a way to make money or solve financial problems. A casino's true character is shown by how seriously it takes player protection. This page is our comprehensive guide to the excellent responsible gaming tools available at MrQ and the wider support network available to all UK players. Please, take a few minutes to read this. It's for your own protection.

Our Philosophy: Entertainment, Not Expectation

Our core belief is that gambling should be a fun, budgeted pastime. The moment it stops being fun, or the moment you start spending more than you can comfortably afford to lose, it's time to stop and seek help. We exclusively endorse UKGC-licensed casinos like MrQ precisely because they are legally mandated to provide you with the tools to stay in control.

The MrQ Toolbox: Your First Line of Defence

MrQ provides a powerful suite of tools that are easy to access and implement. You can find them within your account section after you login. I strongly urge every single player to consider using at least one of these from the moment you register.

1. Deposit Limits

What it is: This is the most fundamental tool. It allows you to set a maximum amount of money you can deposit over a set period (daily, weekly, or monthly).
My take: Everyone should set this. Even if you think you have perfect self-control. Decide on a weekly entertainment budget you're comfortable with—say, £20—and set that as your limit. Once you hit it, you can't deposit more until the period resets. It's a simple, foolproof way to prevent chasing losses in the heat of the moment.

2. Reality Checks

What it is: This tool will pop up a notification on your screen after a set period of continuous play (e.g., 30 minutes, 1 hour). It reminds you how long you've been playing, forcing you to make a conscious decision to continue or stop.
My take: It's easy to lose track of time when you're engrossed in a game. This is a brilliant way to break that trance and re-evaluate. I set mine for 45 minutes. It's a helpful nudge back to reality.

3. Take a Break (Cool-Off Period)

What it is: Feeling like you're playing a bit too much? This tool lets you lock yourself out of your account for a short period, from 24 hours up to 6 weeks. You will not be able to log in or deposit during this time.
My take: This is the perfect "circuit breaker." If you've had a frustrating session or feel an urge to spend more than you should, a 24-hour cool-off is an excellent way to reset your mindset without the long-term commitment of self-exclusion.

4. Self-Exclusion

What it is: This is the most serious tool. If you feel your gambling is becoming a problem, you can self-exclude for a longer period (typically 6 months to 5 years). This is a formal, binding agreement. MrQ will close your account for the duration, remove you from marketing lists, and take all reasonable steps to prevent you from opening new accounts.
My take: This is a critical step for anyone who feels they have lost control. It's a powerful and necessary safety feature. If you use this, you should also register with GAMSTOP, which will exclude you from all UK-licensed online gambling sites.

Where to Get Help: The UK's Support Network

Recognising you might have a problem is a sign of strength, not weakness. There are incredible, free, and confidential organisations in the UK dedicated to providing support.

A casino's commitment to responsible gaming is a key factor in our reviews, and MrQ's prominent display of and easy access to these tools is a major plus in their favour.